What should a call centre focus on in gamification for their employees?
Call centres have been relatively early adopters of gamification to motivate their employees. I would even say from my experience in…
Call centres have been relatively early adopters of gamification to motivate their employees. I would even say from my experience in…
Most people in business have probably experienced the mad dash of client requests when they hear you are taking holidays. When…
Pattern interrupts can be simple events that interrupt what we were doing and get us to focus on something else entirely….
We often hear and see a wonderfully built e-learning offering in organisations and yet, nobody is using it. Or at least…
I debated long and hard whether to write this post or not, but decided to go ahead. If you know me personally,…
A lot of large businesses and multinationals are heavily investing in gamificationfor their employees to improve employee engagement to support performance…
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