Why Engagement Must Come First: Introducing the EARN Framework for Long-Term Customer and Employee Success
With Ai content flooding all our channels, engaging people has never been harder and also never more important. Whether you’re trying…
With Ai content flooding all our channels, engaging people has never been harder and also never more important. Whether you’re trying…
Discover how gamification transforms AI chatbots from passive tools into powerful engagement engines that drive customer loyalty and employee motivation.
Inclusion Is No Longer Optional—It’s the New Standard As business decision-makers explore the exciting potential of AI and gamification to elevate customer and employee engagement,…
After my recent revised article on gamified journalism which also touched on artificial intelligence (AI) tools, I felt it important to…
In 2014, I explored the emerging trend of gamified journalism in my blog post “Gamification Stuff We Love: Gamified Journalism.” Inspired by innovative…
Chatbots and AI agents have become common on websites and in customer service, but they can also be useful in marketing,…
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